Last Updated: January 8, 2026

New Media Agency, Inc. (“New Media Agency,” “NMA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

• Visit or interact with newmedia.agency or another website operated by New Media Agency
• Contact us or submit an inquiry
• Request information about our services
• Subscribe to our newsletters or marketing communications
• Participate in a campaign, promotion, directory, or influencer program
• Engage New Media Agency for marketing, advertising, creative, website, consulting, technology, or related services
• Communicate with us by email, telephone, video conference, social media, or another communication channel
• Otherwise interact with New Media Agency

This Privacy Policy applies to information collected online and offline in connection with our business. It does not apply to information processed solely on behalf of a client when that client determines how and why the information is used. Additional information about client-controlled data is provided below.

By accessing or using our websites or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Your name
• Company or organization name
• Job title or professional role
• Email address
• Telephone number
• Mailing or billing address
• Website URL
• Social media usernames and profile information
• Project name, project description, budget, goals, timeline, and requirements
• Information included in inquiry forms, emails, messages, or proposals
• Marketing preferences
• Newsletter subscription information
• Client account or project information
• Content, documents, images, videos, logos, brand assets, and other materials submitted for a project
• Testimonials, reviews, survey responses, or feedback
• Influencer profile information, audience information, engagement statistics, demographic information, rates, availability, and campaign preferences
• Information provided when applying for employment, freelance work, partnerships, or other professional opportunities
• Any other information you choose to provide

Please do not provide sensitive personal information unless it is reasonably necessary for the service you are requesting.

Payment and Transaction Information

When you purchase services or make a payment, we or our payment providers may collect:

• Billing name and address
• Transaction amount
• Payment method
• Invoice information
• Tax-related information
• Transaction history

Payment card information is generally processed directly by third-party payment processors. New Media Agency does not ordinarily receive or store complete payment card numbers.

Information Collected Automatically

When you visit our websites or interact with our digital communications, we may automatically collect certain information, including:

• Internet Protocol address
• Browser type and version
• Device type
• Operating system
• Approximate geographic location
• Referring website
• Pages viewed
• Links clicked
• Date and time of access
• Time spent on pages
• Website navigation and interaction information
• Cookie identifiers
• Advertising identifiers
• Email open and click information
• Website performance and diagnostic information
• Security and fraud-prevention information

We may collect this information through cookies, pixels, tags, web beacons, analytics technologies, server logs, and similar tools.

Information From Third Parties

We may receive information from third parties, including:

• Social media platforms
• Advertising and analytics providers
• Marketing platforms
• Referral partners
• Clients and prospective clients
• Influencers, creators, and talent representatives
• Publicly available websites and business directories
• Professional networking platforms
• Payment and invoicing providers
• Website hosting and technology providers
• Customer relationship management platforms
• Data enrichment and business intelligence providers

We may combine information received from third parties with information we collect directly.

2. Information About Brands, Influencers, and Campaign Participants

New Media Agency may connect brands, businesses, influencers, creators, contractors, and other participants for marketing campaigns and business opportunities.

When you submit information for an influencer directory, campaign, partnership, or promotional opportunity, you understand that relevant information may be shared with prospective campaign participants. This may include your:

• Name or professional name
• Company or brand
• Social media profiles
• Audience size and engagement information
• Content category
• Location
• Portfolio
• Rates
• Availability
• Campaign preferences
• Professional experience

Some information may be displayed publicly when you knowingly submit it for inclusion in a directory, profile, portfolio, case study, testimonial, or other public-facing feature.

Please do not submit information that you do not want shared with relevant brands, influencers, partners, or the public.

3. How We Use Personal Information

We may use personal information to:

• Operate, maintain, and improve our websites and services
• Respond to inquiries and communicate with you
• Evaluate prospective projects and business relationships
• Prepare proposals, estimates, statements of work, and agreements
• Provide marketing, advertising, website, creative, consulting, technology, and related services
• Manage client accounts and projects
• Match brands with influencers, creators, contractors, or other service providers
• Administer influencer campaigns and promotional programs
• Process transactions, invoices, and payments
• Provide customer service and technical support
• Schedule calls, meetings, and appointments
• Send administrative, project-related, and service communications
• Send newsletters, company updates, promotions, and marketing communications
• Measure advertising and campaign performance
• Conduct website analytics and understand visitor activity
• Personalize website content and communications
• Develop new services and improve existing services
• Maintain our business records
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity
• Protect our rights, property, systems, clients, users, and business
• Enforce contracts, policies, and legal terms
• Comply with legal, accounting, tax, regulatory, and contractual obligations
• Complete a merger, financing, acquisition, restructuring, or sale of business assets
• Fulfill another purpose disclosed when the information is collected

We may create aggregated or deidentified information that cannot reasonably be associated with an identifiable individual. We may use and disclose this information for lawful business purposes.

4. Deposits, Project Inactivity, and Reactivation

All deposits and initial project payments made to New Media Agency, Inc. are non-refundable.

Deposits are used to reserve production time, allocate personnel and resources, schedule the project, and begin research, planning, strategy, design, development, content creation, technical setup, or other services.

Deposits will not be refunded if the client:

• Cancels the project
• Changes direction
• Delays the project
• Decides not to proceed
• Fails to provide required materials
• Fails to provide feedback or approvals
• Becomes unavailable or unresponsive
• Otherwise prevents New Media Agency from continuing the work

This policy applies except where a refund is expressly required by applicable law or agreed to by New Media Agency in writing.

Clients are responsible for responding to requests for information, materials, access credentials, content, feedback, approvals, and decisions within a reasonable period.

If a client stops responding or fails to provide the information necessary to continue the project for more than 30 consecutive calendar days, New Media Agency may classify the project as inactive and archive it.

Once a project is archived:

• Previously agreed timelines, deadlines, and launch dates will no longer apply.
• The project will be removed from the active production schedule.
• The project will be rescheduled based on New Media Agency’s current availability.
• A reactivation fee must be agreed upon and paid before work resumes.
• Any outstanding invoices must be paid before the project is reactivated.
• The project scope, pricing, timeline, technical requirements, and remaining deliverables may be reviewed and updated.
• Additional fees may apply when software, platforms, vendors, requirements, or project conditions have changed during the inactive period.

New Media Agency is not responsible for delays, additional costs, expired software, discontinued services, lost third-party access, platform changes, technical incompatibilities, or other circumstances arising while a project is inactive.

Reactivation of an archived project is subject to New Media Agency’s availability and written approval.

5. AI-Assisted Services and Technology

New Media Agency may use artificial intelligence, machine learning, automation, and other digital tools to support its services and internal operations.

These tools may be used to:

• Organize and analyze project information
• Research markets, competitors, audiences, and industry trends
• Draft, edit, summarize, translate, or improve content
• Develop marketing strategies and campaign recommendations
• Create design concepts, images, video, audio, or other creative materials
• Evaluate website performance and search visibility
• Automate administrative or project-management tasks
• Improve customer support and communications

When appropriate, information may be submitted to third-party technology providers that process information on our behalf. We seek to use providers that offer reasonable contractual, privacy, and security protections.

Clients should not provide confidential, regulated, proprietary, or sensitive personal information for use with an AI-enabled service unless the intended use has been discussed and approved.

New Media Agency does not make decisions producing legal or similarly significant effects about individuals solely through automated processing unless appropriate notice and safeguards are provided.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service Providers

We may share information with companies that help us operate our business, including providers of:

• Website hosting and content management
• Cloud storage
• Email and newsletter delivery
• Customer relationship management
• Analytics
• Advertising and campaign measurement
• Payment processing and invoicing
• Accounting and bookkeeping
• Scheduling and video conferencing
• Project management
• Cybersecurity and fraud prevention
• File sharing
• Website development
• Social media management
• Artificial intelligence and content creation tools
• Legal and professional services

These providers may use information only as permitted by their agreements with us and applicable law.

Clients, Brands, Influencers, and Project Participants

We may share relevant information with clients, brands, influencers, creators, contractors, vendors, and other participants when necessary to evaluate, arrange, perform, administer, or report on a project or campaign.

Business Partners

We may disclose information to referral partners, strategic partners, or other businesses when you request an introduction, authorize the disclosure, or when the disclosure is reasonably necessary to provide a requested service.

Legal and Safety Disclosures

We may disclose information when we reasonably believe it is necessary to:

• Comply with a law, regulation, subpoena, court order, or legal process
• Respond to a lawful government request
• Investigate fraud, security incidents, or unlawful activity
• Enforce an agreement or protect our legal rights
• Protect the safety, property, or rights of New Media Agency, our clients, users, or others
• Establish, exercise, or defend legal claims

Business Transactions

Personal information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

With Your Direction or Consent

We may disclose information for another purpose when you direct us to do so or provide consent.

7. Sale and Sharing of Personal Information

New Media Agency does not sell personal information to third parties in exchange for money.

We may use analytics, advertising, social media, or campaign measurement technologies that disclose identifiers, internet activity, or similar information to third parties. Depending on the technology and applicable law, certain disclosures may be considered “sharing” for cross-context behavioral advertising even when no money is exchanged.

Where required by law, you may opt out of the sale or sharing of personal information by:

• Adjusting your cookie preferences through our website’s privacy or cookie controls
• Sending a request to hi@newmedia.agency
• Using a legally recognized browser-based opt-out signal, such as Global Privacy Control

We recognize legally valid browser-based opt-out preference signals where required by applicable law.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

8. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our websites, remember preferences, understand website activity, improve performance, measure campaigns, and provide relevant advertising.

Cookies may include:

Essential Cookies

These cookies are necessary for website security, navigation, forms, and basic functionality.

Preference Cookies

These cookies remember settings and preferences.

Analytics Cookies

These cookies help us understand how visitors use our websites, which pages are viewed, and how our websites perform.

Advertising and Social Media Cookies

These cookies may be used to measure advertising, understand campaign performance, connect activity across websites, or provide advertising based on interests.

You can control cookies through your browser settings and any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.

9. Analytics, Advertising, and Social Media

We may use third-party analytics and advertising services to understand website activity and evaluate our marketing.

These providers may collect information through cookies, pixels, software development kits, or similar technologies. They may combine information collected through our websites with information obtained through other websites or services, subject to their own privacy policies.

Our websites may include links, embedded content, buttons, or integrations from social media platforms. Your interaction with these features may allow the applicable platform to collect information about you.

New Media Agency does not control the privacy practices of third-party platforms.

10. Marketing Communications

We may send promotional emails, newsletters, or other marketing communications when permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting hi@newmedia.agency.

Even after unsubscribing from marketing communications, you may continue to receive non-promotional messages concerning active projects, transactions, contracts, invoices, security matters, or our ongoing business relationship.

11. Calls, Meetings, and Communications

We may retain emails, messages, project correspondence, customer-service communications, and other business records.

We may record telephone calls, video conferences, interviews, or meetings for documentation, training, quality assurance, or project purposes. When notice or consent is required by law, we will provide notice and obtain the appropriate consent before recording.

12. Client-Controlled Information

New Media Agency may process personal information on behalf of clients while providing services such as:

• Website development and maintenance
• Marketing automation
• Email marketing
• Advertising
• Analytics
• Social media management
• Customer relationship management
• Search engine optimization
• E-commerce support
• Campaign administration
• AI and business intelligence services

In these situations, the client generally determines why and how the information is processed, and New Media Agency acts as a service provider or processor.

This Privacy Policy does not replace the client’s privacy policy. Requests concerning information collected through a client’s website, application, account, or campaign should generally be directed to that client.

We may assist the client in responding to privacy requests as required by our contract and applicable law.

13. Legal Bases for Processing

For individuals located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction requiring a legal basis for processing, we may process personal information based on:

• Performance of a contract or steps requested before entering a contract
• Our legitimate business interests, provided those interests are not overridden by your rights
• Compliance with a legal obligation
• Protection of vital interests
• Your consent
• Establishment, exercise, or defense of legal claims

You may withdraw consent at any time when processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

• Provide requested services
• Maintain our business relationship
• Complete projects and campaigns
• Meet contractual obligations
• Maintain financial, tax, and accounting records
• Resolve disputes
• Enforce agreements
• Prevent fraud and security incidents
• Comply with legal and regulatory obligations
• Maintain appropriate backup, archival, and business records

The retention period depends on the type of information, the nature of our relationship, legal requirements, contractual obligations, sensitivity of the information, and the risks associated with continued retention.

When information is no longer reasonably necessary, we may delete, anonymize, or securely isolate it, subject to backup and legal retention requirements.

15. Information Security

We use reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information.

These safeguards may include:

• Access controls
• Password protection
• Encryption during transmission
• Secure hosting
• Software updates
• Vendor review
• Backup procedures
• Security monitoring
• Employee and contractor confidentiality obligations

No website, database, transmission, or storage system is completely secure. We cannot guarantee that personal information will never be accessed, disclosed, altered, lost, or destroyed despite our safeguards.

If we become aware of a data security incident, we will investigate and provide legally required notifications.

16. International Data Transfers

New Media Agency is located in the United States. Information collected from individuals outside the United States may be transferred to, processed in, and stored in the United States or other countries where we or our service providers operate.

Privacy laws in those countries may differ from the laws of your country.

Where required, we use legally recognized safeguards for international transfers, which may include contractual protections, approved standard contractual clauses, adequacy decisions, or another lawful transfer mechanism.

17. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Confirm whether we process your personal information
• Request access to personal information
• Request a copy of personal information
• Correct inaccurate personal information
• Request deletion of personal information
• Restrict certain processing
• Object to certain processing
• Request portability of personal information
• Opt out of targeted advertising
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information
• Withdraw consent
• Appeal the denial of a privacy request
• Lodge a complaint with a privacy or data-protection authority
• Receive equal service and treatment when exercising privacy rights

These rights are subject to applicable exceptions and limitations.

To submit a privacy request, email:

hi@newmedia.agency

Please include “Privacy Request” in the subject line and describe the right you wish to exercise.

We may request information reasonably necessary to verify your identity and protect your personal information. We will use verification information only for that purpose.

You may use an authorized agent to submit a request where permitted by law. We may require proof that the agent is authorized to act on your behalf and may ask you to verify your identity directly.

We will respond within the period required by applicable law.

18. California Privacy Notice

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to New Media Agency.

During the preceding 12 months, we may have collected the following categories of personal information:

Identifiers

Examples include names, email addresses, mailing addresses, telephone numbers, IP addresses, account identifiers, and online identifiers.

Sources may include you, your company, clients, referral sources, social media platforms, and service providers.

Customer and Business Information

Examples include contact information, transaction information, services purchased or considered, project details, and business relationship information.

Commercial Information

Examples include project history, campaign information, purchasing history, invoices, payment status, and service preferences.

Internet or Electronic Activity

Examples include browsing history, website interactions, device information, cookie information, advertising interactions, and analytics data.

Geolocation Information

We may infer an approximate location from an IP address or device information. We do not ordinarily collect precise geolocation information through our general website.

Professional or Employment Information

Examples include job titles, employer information, professional profiles, experience, portfolios, applications, and influencer or contractor information.

Audio, Electronic, or Visual Information

Examples include photographs, videos, recordings, creative assets, social media content, and meeting recordings made with appropriate notice.

Inferences

Examples include inferred interests, business needs, service preferences, marketing interests, audience categories, and campaign suitability.

Sensitive Personal Information

We do not ordinarily seek to collect sensitive personal information through our general website. Certain information may qualify as sensitive when it is necessary for payments, account access, legal compliance, or a particular client service.

We collect and use these categories for the business and commercial purposes described in this Privacy Policy.

We may disclose these categories to service providers, contractors, clients, campaign participants, professional advisers, authorities, and parties involved in a business transaction, as described above.

New Media Agency does not sell personal information for money. Certain advertising or analytics activities may be considered sharing under California law. California residents may opt out as described in Section 7.

California residents may have the right to:

• Know the categories and specific pieces of personal information collected
• Know the sources, purposes, and recipients of personal information
• Delete personal information, subject to exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit certain uses or disclosures of sensitive personal information
• Receive equal service and pricing when exercising privacy rights

Requests may be submitted to hi@newmedia.agency.

19. European and United Kingdom Privacy Rights

Individuals in the European Economic Area or United Kingdom may have rights to:

• Be informed about the processing of personal information
• Access personal information
• Correct inaccurate or incomplete information
• Request erasure
• Restrict processing
• Object to processing
• Receive portable copies of certain information
• Withdraw consent
• Object to direct marketing
• Lodge a complaint with a local supervisory authority
• Receive protections concerning certain automated decisions

To exercise these rights, contact hi@newmedia.agency.

20. Children’s Privacy

Our websites and services are intended for businesses, professionals, brands, and creators. They are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If you believe a child under 13 has provided personal information to us, contact hi@newmedia.agency so that we can investigate and delete the information when appropriate.

21. Third-Party Websites and Services

Our websites may contain links to websites, social media platforms, applications, or services operated by third parties.

We do not control and are not responsible for the privacy, security, availability, or content practices of those third parties. This Privacy Policy applies only to New Media Agency’s practices.

You should review the privacy policies of third-party services before providing personal information.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of the policy. Material changes may also be communicated through our website, by email, or through another appropriate method.

Your continued interaction with our websites or services after an updated policy becomes effective is subject to the revised policy.

23. Contact New Media Agency

Questions, concerns, and privacy requests may be directed to:

New Media Agency, Inc.
318 Avenue I #623
Redondo Beach, CA 90277
United States

Email: hi @newmedia.agency